Responsible Gambling
At Vegas Kings we take safer play seriously. We want every session to be enjoyable and controlled, so we provide clear tools and support to help you manage your activity. Our goal is to promote player safety, reduce harm and make it simple to set boundaries that suit your lifestyle.
Player protection principles
We believe in honest, practical steps that help you stay in control. We encourage responsible play, transparent account controls and easy access to support. We monitor for signs of risky behaviour and are ready to help you use the available tools to limit play when needed.
Activity-control tools
We offer a range of controls you can use right from your account or by contacting support. These include transaction history, reality checks, deposit limits, temporary time-outs and long-term self-exclusion. Using these tools is simple and confidential.
What you can set
Deposit limits - Choose daily, weekly or monthly limits to control how much you add to your account. Decreases take effect immediately; increases have a 24-hour delay.
Reality checks - Enable periodic session reminders so you can track how long you play.
Loss limits
While deposit limits are the primary tool to manage spending, if you would like help applying loss limits or tailored controls we can discuss options. Contact our support team and we will work with you to find a setting that fits your needs.
Time-outs and self-exclusion
Short breaks and longer exclusions are available to help you step away when necessary. Time-outs can be applied for as short as 24 hours up to six months. Self-exclusion options range from six months up to five years. If you choose self-exclusion, reinstatement cannot be requested before the selected period ends.
Signs of problematic behaviour
Watch for common warning signs: chasing losses, increasing deposit size or frequency, neglecting work or family, borrowing to gamble, or being unable to stop despite wanting to. If any of these apply, consider using limits or taking a break.
Tips to maintain control
Set clear deposit limits, use reality checks, schedule regular breaks, avoid gambling when stressed or under the influence, and keep a transaction history to review spending. Discuss limits with someone you trust if you feel your play is changing.
Professional help and contacting us
If you need more support, please contact our team via live chat or email at [email protected]. We can provide information about local professional services and help you access the right resources. At VegasKings we are committed to helping you play safely and responsibly.